Disclaimer

The RCVS is the the regulatory body that sets out responsibilities for vets and nurses. We have a professional responsibility to put the health and welfare of animals first, and have a duty to ensure we maintain the high standards in our work. Please remember that I am not a vet, nor a substitute for consulting your own vet practice if your pet is unwell.

Full payment required at time of service via cash, debit card or bank transfer.

At my discretion, bookings over 60 minutes may require a non-refundable deposit payable bvia bank transfer prior to the appointment in order to secure the date and time.

Should you cancel or reschedule less than 24hrs prior to your appointment, payment upfront will be required before further booking.

The wellbeing and safety of your pet is a priority, alongside yours and mine. If a procedure cannot be finished due to the behaviour of your pet, then the full price of the services will still be charged. Pleas enote that some services may not be completed in one visit, and may require subsequent visits.

I may arrive at anytime during your scheduled time slot, so please be ready at your address. Your presence is required at all times. Full payment will still be charged if you are not at your home during your allocated time slot.